Installation Support
Prepare the factory and position the delivered equipment in the required production sequence.
- Factory layout review
- Foundation and site-readiness review
- Equipment positioning
- Installation guidance
AFTER-SALES SUPPORT
After-Sales Service for HENGDE Production Lines
HENGDE supports customers from site preparation and installation through commissioning, operator training, spare parts and later production-line upgrades.
Delivery lead time: 40–50 working days.
Support through installation, production and later line upgrades
Commissioning
Check the connected equipment and move from individual-machine operation into trial production.
- Electrical and mechanical checks
- Process sequence
- Trial production
- Equipment adjustment
Operator Training
Help the customer team understand the delivered equipment and daily production sequence.
- Operation
- Routine maintenance
- Quality control
- Safety procedures
Raw Material & Process Support
Review local inputs and production conditions when the process needs adjustment.
- Review local raw materials
- Process adjustment
- Production troubleshooting
Spare Parts
Identify the delivered equipment and component before confirming the applicable replacement part.
- Parts identification
- Applicable replacement
- Packing and delivery
- Technical documents
Remote Support
Use operating information, photos and video to review equipment questions with the HENGDE service team.
- Operating data review
- Video troubleshooting
- Adjustment guidance
- Follow-up support
Line Upgrade
Review the existing factory and bottleneck before changing capacity, cutting, automation or equipment.
- Capacity expansion
- Cutting-system upgrade
- Automation upgrade
- Equipment replacement
Controls and operating-sequence training at the customer site
HENGDE Operator Training
Customer-site footage covering control review, operating sequence and safe equipment use.
Need Support for an Existing HENGDE Line?
DISCUSS YOUR PROJECT
Contact After-Sales Send the equipment name, model, issue description, photos or operating video so the support request can be reviewed.
Discuss your project
Tell us about your project.
A few details give our team the right starting point for your production line proposal.
Delivery lead time: 40–50 working days.
WhatsApp HENGDE+86 159 8637 7799Opens WhatsApp. No message is sent automatically.